About Grandiose

Our Story

Grandiose is a premier quality food & grocery retailer that delivers a memorable multisensory experience and best in class service in a unique grocery shopping environment.

2016

Grandiose Supermarket was born in December 2016 with a bold vision: to redefine the supermarket experience in the UAE.

Grandiose Supermarket Grandiose Supermarket
2017

We opened our very first store in Al Barsha, Dubai - a humble beginning that set the stage for something much bigger.

Grandiose Supermarket
2019

Growth picked up pace. With 6 new stores across Dubai, Abu Dhabi, and Ras Al Khaimah, Grandiose became a trusted name across three Emirates.

Grandiose Supermarket
2020

Even in a challenging year, our commitment to serve shined through. We launched 5 more stores, accelerating our expansion when our communities needed us most.

Grandiose Supermarket
2025

Today, Grandiose is proud to stand at +45 stores and counting, with 4 more opening soon. This year marks a defining chapter: our signature in-store food concepts - GrandioSa, Burger Bliss, and Sizzle Grill - have grown into standalone destinations, carrying the Grandiose promise of quality beyond the supermarket aisles.

Grandiose Supermarket

What Drives Us

Mission

At Grandiose, we believe every visit should feel exceptional for the conscious indulger. Our dedication to sourcing the finest products, creating beautifully curated spaces, and offering conscious choices is matched by our passion for connecting with our community. We make every experience convenient yet memorable - a true reflection of quality, care, and refined taste.

Vision

Be the most trusted regional Food & Lifestyle brand, redefining the shopping experience, while achieving market leadership in a sustainable way.

Our Purpose

The feeling our guests should leave with is one of family memories through shared food experience and nourishment that drive loyalty, fandom and repeat visits.

+45 Stores

Grandiose operates in the following Emirates: Dubai, Abu Dhabi, Al Ain, and Ras Al Khaimah.

Sustainability

  • 01

    Bring Your Own Container (BYOC)

    Launch the BYOC initiative, allowing customers to use their own containers for bulk, deli, and prepared food items.

    Bring Your Own Container
  • 02

    Eliminating plastic in produce

    Introduced biodegradable, plant-based cutlery and packaging in our Food Avenue section to replace single-use plastic items.

    Eliminating plastic in produce
  • 03

    Empowering the next generation to go green

    Empowering the next generation to go green - one step, one family, one community at a time.

    Empowering the next generation to go green

Concept Brands

  • 01

    GrandRose

    A celebration of elegance and emotion, Grandrose offers exquisite floral arrangements, curated gifts, premium chocolates, and bespoke event styling. From everyday moments to grand celebrations, we craft beauty that speaks from the heart.

    Burger Bliss
  • 02

    Cheese Board

    Celebrating the art of cheese and fine food, Cheese Board features a curated selection of artisanal cheeses, gourmet deli items, and premium pairings. Whether you're a seasoned connoisseur or exploring new flavors, every bite is a journey in taste.

    Eliminating plastic in produce
  • 03

    Sizzle Grill

    A flame-kissed feast of steaks, skewers, and grilled favorites, bringing bold flavors and smoky perfection to every plate.

    Sizzle Grill
  • 04

    Burger Bliss

    Crafted for true burger lovers—juicy patties, bold toppings, and freshly baked buns that turn every bite into pure bliss.

    Burger Bliss
  • 05

    Grandiosa

    Artisanal pizzas inspired by the heart of Italy, stone-baked with passion and premium ingredients. Every slice is a celebration of authentic flavor.

    Grandiosa
  • 06

    NutNest Roastery

    Your go-to destination for freshly roasted nuts, dried fruits, and wholesome snacks, carefully sourced, packed with flavor.

    NutNest Roastery
  • 07

    Honeycomb Hive to Table

    Launched the BYOC initiative, allowing customers to use their own containers for bulk, deli, and prepared food items.

    Honeycomb Hive to Table
  • 08

    Food Avenue at Grandiose

    Step inside Grandiose and discover Food Avenue - where artisanal pizzas, handcrafted burgers, premium grills, freshly baked breads, indulgent desserts, wholesome breakfasts, Grab & Go options, and even buffet dining come together under one roof. A true destination for flavor, variety, and quality.

    Honeycomb Hive to Table
  • 09

    Grandiose Bakery

    Baked fresh daily, our bakery offers a wide array of breads, pastries, and sweet delights, crafted with care and tradition.

    Honeycomb Hive to Table
  • 10

    The British Butcher Shop

    A premium meat counter specializing in high-quality non-halal cuts, featuring traditional British-style selections and butchery expertise.

    The British Butcher Shop
  • 11

    From the Sea

    Dive into freshness with our daily catch—premium fish and seafood sourced with care, offering the finest from ocean to plate.

    From the Sea

Our Chairman

Chairman

At Grandiose, we believe a supermarket should be more than a place to shop - it should be a place to connect. Our vision is rooted in serving our customers and the community. Through sustainable practices, local partnerships, and a relentless focus on customer excellence, we're building spaces where people feel at home, inspired, and cared for.

Ghassan Aboud

Founder and Chairman

Leadership Team

Our diverse and highly experienced, international leadership team brings decades of retail and management expertise, united by a shared commitment to innovation, operational excellence, and delivering exceptional value to our customers.

  • leadership

    Mussaab Aboud

    CEO
  • Mohit Agarwal

    Mohit Agarwal

    SVP-Strategy
  • Marthinus David

    Marthinus David

    CCO - Food Division
  • Rose Carbajo

    Rose Carbajo

    Operations Director
  • Adham Attia

    Adham Attia

    Director of E-com
  • Marcin Piekarczyk

    Marcin Piekarczyk

    Director - IT & Tech
  • Maged Al Mawardy

    Maged Al Mawardy

    HR Director
  • Thomas Burrett

    Thomas Burrett

    Head of Marketing
  • Abdullah Pocker

    Abdullah Pocker

    Commercial Director

Awards

  • 2025
  • 2024
  • 2022
  • 2020
  • Awards

    UAE supermarket chain Grandiose announces significant expansion plans

  • Awards

    "Make It In The Emirates" reflects Grandiose's proud commitment to championing local businesses and supporting homegrown brands.

  • Awards

    Grandiose Food Avenue wins Most Admired Food Court at the 2025 Food Service Awards.

  • Awards

    Grandiose named Most Admired Food & Grocery Retailer at the 2025 Golden Spoon Awards.

Accreditations

  • Recognition
  • Recognition
  • Recognition
  • Recognition
  • Recognition
  • Recognition

Frequently Asked Questions

  • How do I contact Grandiose?

    You can reach us at support@grandiose.ae or call us on 800 22 444 for any assistance.

  • What are the store's operating hours?

    Store Name Store Timing Landline Location
    Grandiose S Complex 7AM - 12AM 04 236 0665 Location
    Grandiose Souk Madinat 10AM - 12AM 04 236 0665 Location
    Grandiose - Hoor 17 7AM - 2AM 04 885 3996 Location
    Grandiose Souk Al Bahar 7AM - 12AM 04 558 8946 Location
    Grandiose Address DT 24hours 04 883 1830 Location
    Grandiose ZDM 630AM - 12AM 04 325 3954 Location
    Grandiose Sayyah Res 7AM - 12AM 04 584 2305 Location
    Grandiose Mirdif Avenue 7AM - 12AM 04 359 8432 Location
    Grandiose MM Towers 7AM - 12AM 04 342 4074 Location
    Grandiose Z1 Tower 24hours 04 323 0301 Location
    Grandiose Port Views 7AM - 12AM 04 399 1880 Location
    Grandiose Suyoh Ctr 7AM - 12AM 06 554 2447 Location
    Grandiose Rahmaniya Ctr 7AM - 12AM - Location
    Grandiose - Murjan JBR 7AM - 2AM 04 579 8338 Location
    Grandiose Marina Walk 7AM - 12AM 04 339 3319 Location
    Grandiose M Prom 24hours 04 379 1439 Location
    Grandiose Dubai Gate 2 7AM - 12AM 04 379 5120 Location
    Grandiose - Binghatti Rose 7AM - 2AM 04 577 1204 Location
    Grandiose - Hessa Views 7AM - 12AM 04 585 8123 Location
    Grandiose - Bellevue Towers 7AM - 12AM 04 564 5749 Location
    Grandiose - B1 Mall 7AM - 12AM 04 328 5766 Location
    Grandiose Victory Heights 7AM - 2AM 04 569 3564 Location
    Grandiose OSR 7AM - 2AM 04 889 5403 Location
    Grandiose DSC Arabian 24hours 04 276 5702 Location
    Grandiose Sports Stadium 7AM - 2AM 04 575 4651 Location
    Grandiose Sustainable City 7AM - 2AM - Location
    Grandiose Horizon Towers 7AM - 12AM 02 650 1097 Location
    Grandiose Seaside 7AM - 12AM 02 6652493 Location
    Grandiose - C1 7AM - 12AM 02 5536975 Location
    Grandiose Waterfront 7AM - 12AM - Location
    Grandiose - Al Jimi Av. 7AM - 12AM - Location
    Grandiose M Plaza 7AM - 12AM 02 444 2570 Location
    Grandiose Yas Avenue 7AM - 12AM 02 566 2138 Location
    Grandiose Sahel Towers 7AM - 12AM 02 621 0313 Location
    Grandiose Al Qana 7AM - 12AM 02 552 4200 Location
    Grandiose - C11 7AM - 12AM 02 553 1704 Location
    Grandiose - ADU 8 AM - 8 PM - Location
    Grandiose Capital Views 7AM - 12AM - Location
    Grandiose Global Gate 7AM - 12AM 04 529 4876 Location
    Grandiose Shibat Al Wutah 7AM - 12AM - Location
    Grandiose Al Bustan Tower 7AM - 12AM - Location
    Grandiose Prime-Bay Avenue 7AM - 11PM - Location
    Grandiose Prime-Springs 7AM - 12AM - Location
    Grandiosa Wasl Park Gate 7AM - 12AM 04 892 3467 Location
    Grandiosa Reem Mall 10AM - 12AM - Location
  • How can I apply for a job at Grandiose?

    To join our amazing team at Grandiose, click here to explore current openings and submit your application.

  • Do you have any new stores opening?

    Yes, we will further expand our store network. Today we have almost 50 stores across Dubai, Abu Dhabi, Al Ain and Sharjah and we will add another store in Dubai during Q4.

  • Where are your supermarkets located?

    Grandiose supermarkets are located across Dubai, Abu Dhabi, Al Ain, and Sharjah.

    Please click here to view all our store locations.

  • How does Grandiose support the community?

    Grandiose supports the community by offering more than 2200 locally sourced products. We are promoting sustainable practices across our operations and working on reducing our environmental footprint through eco-friendly packaging, waste reduction and recycling initiatives, by encouraging a more conscious shopping experience and lots of other aspects.

  • Does Grandiose offer any loyalty programs or special discounts?

    Yes! Join Grandiose Plus, our exclusive loyalty program. Earn points every time you shop in-store or online through the Grandiose App

    https://grandiose.page.link/App or Website: grandiose.ae Redeem your points for exciting rewards and enjoy exclusive member benefits.

    For more details, visit our Grandiose Plus FAQ: Learn More.

  • How does Grandiose ensure the freshness and quality of its products?

    Grandiose ensures freshness and quality by sourcing products daily, maintaining strict temperature controls, and working closely with trusted local and international suppliers. Our team follows rigorous quality checks from farm to shelf to guarantee that every item meets our high standards.

  • What wellness initiatives does Grandiose offer to support a healthy lifestyle?

    We have the Grandiose Wellness Club, where we host yoga sessions, wellness activities, and workshops right in our supermarket to support and inspire the community. Follow us on Instagram @grandioseuae to stay updated on upcoming events!

  • Is there a minimum order spend for online home delivery?

    Yes, each order must be a total of AED 30 to be placed.

  • What do I do if an item is missing from my order?

    - If something’s missing from your order, don’t worry — we’re here to help! You can reach out to us through any of the following:

    One of our customer service representatives will get in touch with you as soon as possible to resolve the issue.

  • How do I get a refund on my online order?

    Our Customer service team shall qualify for your return and proceed with the refund of the value of the order to the Credit/Debit card used in the transaction, or as Wallet Balance or in Cash.

  • Is there a charge for delivery?

    We offer free delivery on every order above AED 30, with absolutely no hidden fees.

  • How do I report a product complaint?

    - If you have a concern about a product, we’re here to help. You can contact us through any of the following channels:

    Our customer service team will get in touch with you as soon as possible to assist and resolve the issue.

  • How do I cancel my order?

    You can cancel your order only if it hasn’t been prepared yet.

    To cancel via the app:

    1. Go to My Account
    2. Tap on My Orders
    3. Select the order you want to cancel
    4. Choose a cancellation reason and tap Cancel

    If your order has already been prepared, please contact our customer service team for further assistance:

  • Can I place grocery orders through the app?

    Yes, absolutely! You can conveniently place your grocery orders through our app. We offer free delivery on every order with a minimum spend of AED 30.

  • How do I track my delivery?

    You’ll receive a message with the estimated delivery time once your order is on its way.

    If you need further assistance or want to follow up, feel free to:

    We’re here to help every step of the way!

  • What payment methods are accepted?

    We accept a variety of payment methods for your convenience:

    • Credit/Debit Cards(online or on delivery)
    • Cash on Delivery
    • Apple Pay

    Choose the option that works best for you at the checkout.

  • Can I use promo codes or loyalty points in the app?

    Yes, you can!

    You can apply promo codes at checkout for instant discounts.

    If you're a Grandiose Plus member, you can also redeem your loyalty points directly through the app for additional savings.

  • How do I update my address or contact information?

    To update your address or contact details in the app:

    1. Tap the three lines at the top left corner of the app.
    2. Go to "My Account."
    3. Select "Addresses."
    4. From here, you can edit, delete, or add a new address. Keep your details up to date to ensure smooth and timely deliveries!

    Keep your details up to date to ensure smooth and timely deliveries!

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